This doll is in played with conditioning. Her hair will need some fixing. I do not see missing plugs but the back appears uneven. I’m not sure if it was supposed to be up in two little piggy tails or how it should’ve been styled. Her bangs seem a little long but I think it is just that it needs styled. She is about 26 to 27 inches tall. I do not see any cracks in hips or shoulders. Her head leans forward a little. I think that is just the way she was made because she would normally have a bottle in her hands to drink. Her heels looks slightly dented in from previous shoes. Please look at the photos carefully as they are part of the description. I do not cancel bids or auctions so please make sure you want the item before bidding or buying. Thank you for looking and good luck bidding!