Welcome to Toyota Factory Parts,

Home of the OEM parts,

You're purchasing a brand new Toyota Avalon 2021 all wheel drive 4 pcs black all weather floor liners,

Attn: Toyota has discontnued the white lettering on this floormats. There only come in black. Please keep that in mind when placing your order. Due to customer complaint about the letterings where getting dirty and very diffuclt to clean. 

Once your purchase has been made you will receive a FedEx tracking via eBay 

Signature required on all items shipped from Toyota/Lexus

FedEx Shipping Terms:

Shipped: Means FedEx label has been created and your item has been pulled, packaged, and shipped and in the of FedEx shipping containment trailer

Tendered: Means it has been picked up by FedEx and in there process of being taken to there local process center for process.

ETA: Means Estimated Time Of arrival, Not Guaranteed Time Of Arrival, delays cause by acts of God, etc are not the fault of the shipper.

Exception: Means you where not there when the driver arrive at the time of delivery, door tag will be left by the Fed-ex driver so if your not there so can sign the door tag and it will be left on the next delivery attempt, or you can go to Fed-ex and sign a electronic release form as well. Also you can have it forwarded to the nearest Walgreen, Kinko or Fed-ex office, or in the future have it deliver to your workplace as well.

Delivered: It means your package has been received. 

Once your item has a Fed-ex tracking number issued your order cannot be cancelled,

Also if and item is refused by buyer and return to the seller eBay policy states there is no refund issued and you will need to pay to have it shipped. 

Not my policy but eBay policy.