FINE PRINT/TERMS OF SALES:

we apologize for these getting longer and longer. but we want to make sure important information is out there for your knowledge. :)

• KELCEMA AUDIO is a Shure Authorized Reseller and a bunch of straight-shooters. We are a production company, so we use everything we sell in the course of our day-to-day production business. As such…

• Manufacturer Warranty applies from date of purchase. And,

• We Mean What We Say. Our reputation is important to us, and we stand behind every purchase. Is there a problem? A reason you don't feel right about leaving us positive feedback? Contact us so that we can help you to straighten it out! Finally…

• SELLS TO AND SHIPS WITHIN THE UNITED STATES ONLY. ("Do you sell to Romania?" "Umm, if Romania is in the United States, I sure do!" Yeah, really had this exchange recently.)(This is a Shure Dealer Restriction.)

• FEEDBACK LEFT immediately upon receipt of payment, as at that point, you have fulfilled your end of the sale. 

==>  Please leave us Feedback upon receipt of your purchase, so we know it arrived safely! :) <==

• Ships FREE within 18 (business) hours of order from Vancouver, WA 98662. 

• HANDLING TIME: So if it's being filled from our in-house stock, your order will go out the same day, yo! Well, order by like 5pm Pacific time, and I'll still have time to get it to the post office that night before they close at 5:30. I am not listing it as same day handling, though, because I think eBay is messing with me-- they keep saying I am not "uploading validated tracking within handling time," which is whack. So, here you go- I'm claiming it's going to be up to one day, but it'll really be less. Because that is how we roll! Yo. Fo' shizzle. (Yes, real person writes this stuff. We're not robots. This isn't automated. If you get an eBay message requesting feedback, I sent it. By hand. And delivered by carrier pigeon.)

• CURRENT IN-HOUSE STOCK LEVEL STATUS: We update listings with what we have in stock at the time of listing. Items in stock will ship immediately. We're known to make special trips to the post office, before they close for the night, to get your purchase out as quick as possible! However, since we do not want to discourage larger orders, we deliberately list "available qty" higher then actual in stock. Please be advised that there can be a longer delivery time if your purchase exceeds our Actual In-House Stock Level.

• Stupid Photo Alert: So eBay wigs out when you have one picture. So I took a bunch more. 

• "Handling Charge" is the cost of the stupid small boxes we had to buy to ship things with. I hope you're OK with that. except it's rarely getting charged. Haha. I think I know why.

• MAP Pricing: As an Authorized Shure Dealer, we are limited by Minimum Advertised Pricing on many of their products. This doesn't mean that we cannot SELL for less then MAP, we just are prohibited from ADVERTISING certain items below the MAP. If you see lower pricing on MAP products from other retailers, there is a risk that a) they are not a Shure Authorized Dealer, or b) if they are, your factory warranty on new products will no longer be valid. PLEASE feel free to contact us, and I will be happy to let you know if a listing by another retailer is conforming to MAP or not. Wow that was a bunch of reading. But this is pretty important to you. :) Blah blah blah, I know.

• Sales Tax: We found that Shure collects tax when they drop ship to certain states, so those states were added to *our* sales tax table. However, we're only collecting it on items that we do not carry in stock, but rather are being drop shipped to you from Shure. (We had a couple of sales where we lost money because tax was charged to us and we didn't collect it… ugh. Learn from your lessons, right??) Items filled from our in-house stock, to locations outside of Washington State, will not be charged state sales tax. Please remember that you (as the purchaser) remain liable for the full amount of tax owed on your purchase, regardless of whether or not we collected any. Your mileage may vary, please consult your tax professional, etc etc. And honestly I hate dealing with this because it's messing up QuickBooks. The joys of being a small business! :)

Returns Accepted: Defective items will be replaced (buyer pays return shipping, will be reimbursed when defect is verified.) "Changed Mind" -- buyer pays return shipping. A 15% re-stocking fee is applied to non-defective returns. And it will bug me. :( Please make sure you know what you need! Call us first if you need assistance choosing the right product. We're a small company, so any returns suck, as we're not exactly able to easily manage many open-box returns. :(     Any pictured animals, stuffed or live, are for the sole purpose of posting amusing Item Photos, and are never included in the sale!

• "Free Shipping" costs, lumped in with RESTOCKING FEES: Not cool at all, we know.  Since we offer free shipping, though, the cost of your free shipping has to be paid for. If an item is returned we're already out the shipping charges, plus 30¢ transaction fee to PayPal. Because of these costs that are incurred and are not reversible when an item is returned, our Restocking Fee of 15% of the Purchase Price (before applicable sales tax) covers these expenses. If your item is reported to be defective, "Doesn't Fit" or "Wrong Size," and upon return to us the defect or size complaint cannot be verified, you have the option of a refund (minus the re-stocking fee) or the item can be returned to you (at your expense). Opened and used microphones and associated products will be subject to an additional 25% restocking fee, as we are unable to resell those items once opened. We reserve the right to limit or deny returns based on numbers of returns. Items missing packaging, warranty cards, instructions or parts are considered incomplete, and such returns can be denied or returned to you at your expense, solely at our discretion. Hot tamale! What a paragraph that was to read! Don't worry, I didn't like writing it either! :)