FINE PRINT/TERMS OF SALES:

we apologize for these getting longer and longer. but we want to make sure important information is out there for your knowledge. :)

• KELCEMA AUDIO is a Shure Authorized Reseller and a bunch of straight-shooters. We are a production company, so we use everything we sell in the course of our day-to-day production business. As such…

• Manufacturer Warranty applies from date of purchase. And,

• We Mean What We Say. Our reputation is important to us, and we stand behind every purchase. Is there a problem? A reason you don't feel right about leaving us positive feedback? Contact us so that we can help you to straighten it out! Finally…

• SELLS TO AND SHIPS WITHIN THE UNITED STATES ONLY. ("Do you sell to Romania?" "Umm, if Romania is in the United States, I sure do!" Yeah, really had this exchange recently.)(This is a Shure Dealer Restriction.)

• FEEDBACK LEFT immediately upon receipt of payment, as at that point, you have fulfilled your end of the sale. 

==>  Please leave us Feedback upon receipt of your purchase, so we know it arrived safely! :) <==

• Ships FREE within 18 (business) hours of order from Seattle, WA 98134. 

Returns Accepted: Defective items will be replaced (buyer pays return shipping, will be reimbursed when defect is verified.) "Changed Mind" -- buyer pays return shipping. A 15% re-stocking fee is applied to non-defective returns. And it will bug me. :( Please make sure you know what you need! Call us first if you need assistance choosing the right product. We're a small company, so any returns suck, as we're not exactly able to easily manage many open-box returns. :(     Any pictured animals, stuffed or live, are for the sole purpose of posting amusing Item Photos, and are never included in the sale!

• "Free Shipping" costs, lumped in with RESTOCKING FEES: Not cool at all, we know.  Since we offer free shipping, though, the cost of your free shipping has to be paid for. If an item is returned we're already out the shipping charges, plus 30¢ transaction fee to PayPal. Because of these costs that are incurred and are not reversible when an item is returned, our Restocking Fee of 15% of the Purchase Price (before applicable sales tax) covers these expenses. If your item is reported to be defective, "Doesn't Fit" or "Wrong Size," and upon return to us the defect or size complaint cannot be verified, you have the option of a refund (minus the re-stocking fee) or the item can be returned to you (at your expense). Opened and used microphones and associated products will be subject to an additional 25% restocking fee, as we are unable to resell those items once opened. We reserve the right to limit or deny returns based on numbers of returns. Items missing packaging, warranty cards, instructions or parts are considered incomplete, and such returns can be denied or returned to you at your expense, solely at our discretion. Hot tamale! What a paragraph that was to read! Don't worry, I didn't like writing it either! :)